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Manage Reward Points

Need to manage a user’s Reward Points?

Let’s take a look at how we can manage these points!

 

Navigating to All Members

Navigate to All Members using the side-navigation menu within the Admin Dashboard.

Here you’ll find a list of your Members/Users with a summary of their Roles and other Personal Details.

Support Docs - Manage Points - Step 1

 

To access a user’s reward points, either click on their Username highlighted in Blue or hover on the user in the table and select “Edit“.

Support Docs - Manage Points - Step 2

 

Scroll down to the Points section to view a user’s Reward Points.

Support Docs - Manage Points - Step 3

To update the number of points for a Reward Type simply click “Edit“, enter the “New Point Balance” and then click “Save“.

Support Docs - Manage Points - Step 4

 

Below the reward points, you can view the “Members Earning“. If a member is underserving of points you can click “Revoke Award” to remove awarded points.

Support Docs - Manage Points - Step 5

 

Additionally, you can Award Achievements or Requirements.

Support Docs - Manage Points - Step 6

Award Achievements – Includes awards for Eligible for Grading based on Attendance or Performance or if Belt Ranks have been Achieved by a member.

Support Docs - Manage Points - Step 7

Award Requirements – Allows you to manually reward points for the different Point Types previously discussed such as Class Attendance, Give Feedback, Share Experiences, etc.) These points will automatically be added when the user carries out these actions.

Support Docs - Manage Points - Step 8

 

Once you have made the necessary changes don’t forget to “Update Member” to save all changes.

Support Docs - Manage All Users - Step 9

 

And that’s a wrap!

 

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