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Regenerate New Password

Need to Update a User’s Password?

Let’s take a look at how we can Generate a New Password!

 

Navigating to All Members

Navigate to All Members using the side-navigation menu within the Admin Dashboard.

Here you’ll find a list of your Members/Users with a summary of their Roles and other Personal Details.

 

Support Docs - Regenerate Password - Step 1

 

To regenerate a user’s password, either click on their Username highlighted in Blue or hover on the user in the table and select “Edit“.

Support Docs - Regenerate Password - Step 2

 

Inside the Edit User page under Account Management. You’ll find an option to “Generate Password“.

Support Docs - Regenerate Password - Step 3

Once you’ve clicked generate password a new password will be generated. Copy this to send to the user.

Note: This password will not become active update you’ve updated the user.

Support Docs - Regenerate Password - Step 4

 

Scroll to the base of this page and click “Update Member” to save the newly generated password.

Support Docs - Regenerate Password - Step 5

 

And that’s it!

 

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