Technical Issues

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Unable to Login

Experiencing issues logging in?

Don’t try resetting your password just yet!

 

You may encounter issues logging in if you frequently log in and out as different users. We recommend you try to reset your browser cache. This will clear all user cached data and should resolve your problem.

 

Important Note: If you need to sign in with multiple user profiles at a time, we recommend that you use an Incognito/Private Brower or Tab. This will allow you to sign in without caching user data.

 

How to Open an Incognito or Private Browser?

 

If you’re still experiencing issues please contact us at support@thebjjapp.com

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