Come back, please! Don’t lose touch with your customers and send reminder emails to your inactive customers once they’ve been MIA for a number of days.
Let’s take a look at where to go to add these settings!
Navigating to Inactive Member Email
Navigate to Settings using the side-navigation menu within the Admin Dashboard.
On this page, you’ll find the link to Inactive Member Email.
Set the number of days to wait before sending an inactive user a reminder email. Give the email a Subject and Message.
Update the Background Colour of the email by using the colour selector. Don’t forget to “Send a Sample Email” to ensure the template structure and tags are displaying as expected.
Be sure to “Save Changes“.
And that’s it! In this article we covered configuring notification emails for inactive members.