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Content Settings > FAQ

Save yourself time from answering those Frequently Asked Questions and add them to the FAQ section for members to find answers to their questions.

Let’s take a look at how you can add an FAQ!


Navigating to FAQ

Navigate to Member Portal > Content Settings using the side-navigation menu within the Admin Dashboard.

On this page, you’ll find the link for FAQ.

Here you’ll see the list of FAQs. If you’re visiting this page for the first time you won’t see any FAQs displayed.

Let’s change that!

Support Docs - FAQ - Step 1


To add a new FAQ click the “Add New” button above the table.

Give the FAQ a Title (Question) and Description (Answer) so that members can easily find the answers to their questions.

Support Docs - FAQ - Step 2


Include the Author Display Name (who is creating the FAQ).

Support Docs - FAQ - Step 3

Add FAQ Categories and Tags to assist members with finding FAQs.

Support Docs - FAQ - Step 4


Once you’re happy with the changes be sure to “Publish” your newly created FAQ.

Support Docs - FAQ - Step 5


And that’s a wrap!


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