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Adding Orders

Need to manually Add Orders?

We’ve got you covered! Let’s take a look at how to Manually Add New Orders for members.

 

Navigating to Orders

Navigate to More > All Payments using the side-navigation menu within the Admin Dashboard.

On this page, you’ll find the table containing your order details.

Support Docs - Payments - Step 1

 

Above the table next to the title you’ll find a button to “Add Order“. Click it and you’ll be redirected to the Add New Order page.

 

Order & Invoice Details

Fill in the necessary order details (Date Created, Status, Member Name). Include a Billing and Shipping Address if applicable.

Support Docs - Add New Orders - Step 1

 

You can additional Add Fee(s) or Apply Coupon Codes to orders by clicking “Add Fee(s)“. Specific options to Add Fee, Add Shipping, Add Tax will become available.

Support Docs - Add New Orders - Step 2

Don’t forget to “Save” any fees applied and click “Recalculate” to update the invoice details.

Order Notes & Actions

If you need to leave Internal/Private Notes in relation to an order you can include these on an order. Notes can also be sent directly to a customer if required.

Support Docs - Add Orders - Step 5

 

Under Order Actions, you can trigger the system to do various actions once the order is created.

Support Docs - Add New Orders - Step 3

Once you’ve completed the order details you can hit “Create” to save the newly added order.

Support Docs - Add Orders - Step 8

And that’s it! In this article, we covered Adding a New Order.

 

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