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Manage Memberships

Need to Manage a Member’s Plan?

Let’s take a look at how!

 

Navigating to Memberships

Navigate to Memberships using the side-navigation menu within the Admin Dashboard.

On this page, you’ll find the table containing your Member’s Membership Details and Statuses.

Support Docs - Memberships - Step 1

 

To Edit a plan, simply click on the Membership Number highlighted in Blue on the table.

Support Docs - Edit Subscriptions - Step 2

 

Subscription & Invoice Details

Update the necessary membership details (Member Name, Subscription Status). Include the Billing and Shipping Address (if required).

Support Docs - Edit Membership - Step 3

 

You can additional Add Item(s) and Apply Coupon Codes to membership plans.

Support Docs - Edit Membership - Step 4

Click “Add Item(s)” to view options to Add Fee, Add Shipping and Add Tax. 

Support Docs - Edit Membership - Step 5

 

Click Add Product(s) to add additional products to existing orders. Search for a product and set the quantity then hit “Add“.

Support Docs - Edit Membership - Step 6

 

To add additional Fees simply click “Add Fee” enter the amount and hit “OK“.

Support Docs - Edit Membership - Step 7

 

Don’t forget to “Save” any fees applied and click “Recalculate” to update the invoice details.

 

Scheduling, Notes & Actions

Update the scheduler for reoccurring payments.

Support Docs - Edit Subscriptions - Step 5

You can view or add Internal/Private Notes related to this membership. Notes can also be sent directly to a customer if required.

Support Docs - Edit Subscriptions - Step 6

Under Subscription Actions, you can trigger the system to do various actions once the subscription is updated.

Support Docs - Edit Subscriptions - Step 7

Once you’ve completed the membership details don’t forget to click “Update” to save all changes.

Support Docs - Edit Subscriptions - Step 8

 

And that’s a wrap!

 

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